Are you looking to free up time by automatically answering lead and customer requests? Or, are you aiming to increase your team’s productivity by providing them with information instantly, without waiting on a response from an overloaded email inbox?
While a live chat agent can provide these things, an AI chatbot can do it even faster and work 24/7 for a fraction of the price.
With the help of AI chatbot automation, you can take your lead generation and customer support to the next level. By leveraging Natural Language Processing (NLP), these tools can automatically understand and fulfill a customer’s needs.
Sales teams can use AI chatbots to generate leads, qualify leads, book sales appointments, and even close deals.
Artificial intelligence is already being used successfully with AI writing tools and AI image generators, so why should AI sales chatbots be any different?
What are the best sales AI chatbot automation tools?
Here are the 9 best AI sales chatbot automation tools available right now.
1. FastBots.AI
Best overall
FastBots.AI is an incredibly powerful AI bot that allows you to convert leads into clients using information from your website, YouTube channel or sales documents.
Click here to use FastBots.AI for free!
How does it work?
Step 1: Enter the URL of your website, YouTube videos, PDF documents (and more) to train the AI sales bot, as seen here:
Step 2: You embed the AI chatbot on your website by copy + pasting a line of code. You can also customize or train the AI bot even further (if needed).
Step 3: If any leads ask questions about your product or services, the AI chatbot will know how to reply using the information you’ve provided it.
You can use this AI chatbot to both generate leads and convert more leads into sales.
But don’t just take my word for it… Click here to try it yourself for free.
A real-life example of an AI sales bot
I created an AI sales chatbot using FastBots in less than 5 minutes using this AI lead generation software and it worked incredibly well.
Here’s an example of me asking the AI sales chatbot about my lead generation pricing information.
As you can see, it directed leads to my lead gen pricing page here.
This is just one of many questions the AI sales chatbot was able to answer instantly.
But it doesn’t just stop there…
You can use FastBots for sales, customer support, a personal assistant, and even for onboarding new clients to your services.
Click here to try FastBots for free!
Pro Tip: IF you have a marketing agency, you can even white-label FastBots and offer it to your clients.
2. Customers.AI
Customers.AI (formerly known as MobileMonkey) is one of the top-rated sales chatbot automation tools. Customers.AI is perfect for outbound lead generation and lets you scale your sales outreach much faster than traditional cold email software.
What I like about Customers.AI
My favorite feature of Customers.AI is that it lets you create bots using their OmniChat™ technology. In other words, you can use these bots across in multiple marketing channels such as website chat, Messenger, and SMS text messages.
Key features:
- Use AI sales chatbots on multiple marketing channels
- Automatically notify a sales rep when someone wants to buy
- Prequalify leads
- Convert leads into sales appointments
- Capture your anonymous website visitors’ data
- Customize the AI-powered chatbots
- Improve customer experience by answering questions quickly
- Improve sales support by answering potential customers’ questions
Why use Customers.AI sales chatbots?
The response rate from leads using a sales chatbot is 5-10x higher than traditional methods, so you can book more qualified meetings and get more deals in your pipeline faster.
Whether it’s Instagram, Facebook Messenger, SMS, or email, use Mobile Monkey to reach your leads and engage customers on their preferred channel.
The mobile app allows salespeople to sell from anywhere and provides notifications of high-intent leads. Also, the notification system ensures that no hot leads are ever left hanging.
The third-party integrations are another great feature of MobileMonkey. You can connect your chatbot to CRM software, email marketing services, webinar providers, and more.
Customers.AI Final thoughts
Customers.AI will help you increase sales and close more deals, whether you’re a startup or a large enterprise. The monthly cost for Customers.AI starts at $14.25/month, billed annually. You can also try the free version with unlimited leads but fewer features.
Click here to get a free Mobile Monkey trial
3. Hubspot chatbot builder
With Hubspot’s chatbot builder, you can build and design your own chatbot for your website.
The Hubspot chatbot builder is a simple drag-and-drop style sales chatbot, so no coding experience or knowledge is needed.
You can integrate the Hubspot AI chatbot on your own website and integrate it with other Hubspot features, such as its CRM feature.
The Hubspot marketing plan starts at $45/month to get started with sales chatbots.
4. Tidio
With Tidio, you can easily create a sales chatbot that is both web and mobile-friendly. It comes with an easy-to-use dashboard and mobile app so that you can answer customer inquiries at any time from anywhere. It also has powerful automation features that let you design funnels and answer questions.
Also, you can create scenarios based on customer behavior on your site or keywords. It will help you to increase sales and save time by automating the process. Tidio integrates with your eCommerce platform, email marketing, and help desk software.
The free plan does not include automation features. You need to upgrade to the paid plan to use them. You get all the features for $45 per month, including 3 users.
5. Freshchat
For businesses that need to chat with potential customers on WhatsApp, Messenger, Apple Business Chat, mobile, and web, Freshchat provides an AI-powered chatbot solution called Freddy. Freddy is designed to detect customer intent and engage in conversation rather than simply providing answers to questions.
With machine learning technology, Freshchat can also provide a list of customer and prospect questions that need precise or better answers. You can then use this data to improve your customer service. Also, you can use Freshchat to create a customer knowledge base that will help you deflect support requests and scale your team.
To start with Freshchat, you will need to sign up for their ‘Forest’ plan, which is designed for enterprises. This isn’t cheap, at $69 per user per month when billed monthly. However, it offers a free trial, so you can test the features before committing to anything.
6. Drift
Drift is a sales chatbot platform to help you qualify and book more meetings. It offers a wide range of features like automatic meeting scheduling, lead capture forms, and email integration. You can also use Drift’s bots to book meeting rooms and send reminders.
Also, start conversations with customers already engaged with your website’s products or services. There are many scenarios you can create to help increase sales. Plus, Drift integrates with popular CRMs and email marketing services.
One reason why I like Drift and often recommend it to clients is that it has a free plan. However, just keep in mind the free plan only lets you use the human live chat feature. For AI chatbots and to automate your sales chatbot, you’ll need to upgrade to a paid plan.
With Drift, larger businesses will get the most value. However, the pricing is reflective of that. If you’re just starting to make money online, we recommend trying one of the other tools on our list first. The monthly cost for Drift is $400, which is billed annually. This plan gives you five users. (There is a free plan available that doesn’t have chatbot features).
7. ManyChat
For Facebook Messenger chatbot builders, ManyChat is one of the best. I remember using Manychat when it first came out, and it was revolutionary in the world of lead generation.
You could use FB Messenger to generate leads through ManyChat at a very low cost and message these leads through the Manychat platform.
ManyChat has a simple drag-and-drop interface, making it easy to set up a chatbot for your Facebook page. You can automatically welcome new users and use keywords to schedule messages and respond to specific products. Also, responding to common questions is easier withManyChat.
With this FB Messenger chatbot builder, you can quickly increase your sales and leads while making it easier for potential buyers to learn more about your products or services.
The price for ManyChat starts at $15/month, but you can also try it for free. The premium plan has unlimited drip sequences and tags, split testing, buy buttons, and more.
8. Intercom
A flexible tool that can be used as a chatbot or for live chat with an agent, Intercom is easy to scale as your business grows. With a conversational approach designed to help you build relationships, Intercom can automate your marketing and engage users.
Also, personalization is key with Intercom- you can target and segment users and even group them into different teams. For example, you could group leads by where they are in the sales pipeline. Also, the behavior-based features are great for marketing and customer success.
The integration options are also helpful- they connect with email marketing, Slack, Google Analytics, and CRM software.
With pricing starting at $99/month, Intercom is a great option for businesses of all sizes. You can also try it free for 14 days. There is another $39/month plan, but it doesn’t have chatbot features.
9. Zendesk Chat
A partner of Zendesk, this customer support platform is popular for businesses. Zendesk Chat has features for handling support tickets and chatting live with customers to ensure that your company provides the best support possible.
You can also use automated messages within this system to analyze the customer journey and sales funnel. Automated messages are triggered based on specific customer actions. In addition, you can test which messages have high engagement rates to optimize your content.
For even more advanced chatbot features, Zendesk Chat can be integrated with other tools. This platform is worth considering whether you’re just starting to explore chatbots or are a seasoned pro. The pricing system is based on the number of sales agents you have.
If you’re interested in giving Zendesk Chat a try, they offer a 14-day free trial with no credit card required. If you decide it’s not for you, there’s also a free lite version that allows one agent and one chat at a time. The premium version starts at $14 per agent per month when billed annually.
10. Ada
Last but not least on our list of the best sales chatbot automation tools is Ada. Ada is unique in that it can tailor its responses and recommendations based on the customer’s information, intent, and interests. This allows for a more personalized experience to help you close more sales.
Additionally, Ada sales chatbots integrate with your live chat so website visitors can easily transition to speaking with a live agent if needed.
Plus, it integrates with your team calendar to schedule appointments and bookings.
Ada is a great option if you’re looking for a comprehensive chatbot solution. The pricing for Ada is not listed on the website. Instead, you need to speak with the sales team or request a demo to get pricing information.
The bottom line when choosing AI chatbots
There are lots of good options to use chatbots with your website visitors. And thanks to artificial intelligence, using chatbots has become better than ever before. Although any of the AI chatbot software on this list can help you get qualified leads and increase your revenue, my top recommendation would be MobileMonkey.
FAQs
Conclusion
Whether you are just starting or a seasoned pro, these sales chatbot automation tools will help you close more deals and boost your productivity. Automating repetitive and mundane sales tasks can free up your time to focus on more important things, like building relationships with your clients.
Also, don’t forget to try out a few of the tools on this list to see which ones work best for you and your team. There is no one-size-fits-all solution, so it’s important to find the right one that fits your specific needs.
Do you have any favorite sales chatbot automation tools we didn’t include? Let us know in the comments below!
Ashley Davis (or ‘Ash’ for short) is the CEO & Founder of Skyline Social. For over 15 years, Ash has been helping business owners with lead generation. Ash specializes in helping businesses get high-quality leads, appointments and clients each month with automated digital marketing strategies. Learn more about the author here.
